IQM is the Academy’s framework for organising periodic review and continuous
improvement of its academic and professional activities.
Program DesignClear objectives, target audience, structured content, and expected learning outcomes.
Instructor SelectionReview of qualifications, experience, and program suitability.
Teaching and InteractionLearner-centred methods supporting application and participation.
AssessmentTests, activities, or projects appropriate to the program.
AttendanceMonitoring attendance and engagement where required.
Digital ContentStructured resources, recordings, documents, and controlled access.
Learner SupportAcademic, technical, administrative, and accessibility support.
Continuous ImprovementUsing feedback, complaints, and results to improve services.